At VanguardCart, we are committed to delivering our premium menswear—from tailored coats and rugged leather jackets to our classic shirts and accessories—directly to your doorstep, wherever you are in the world.
Below you will find everything you need to know about our shipping rates, processing times, and delivery estimates.
1. Order Processing Time (Handling Time)
All orders are processed and prepared for shipment with the utmost care to ensure your garments arrive in pristine condition.
- Standard Handling Time: Please allow 1 to 3 business days (excluding weekends and public holidays) for our team to verify your payment, perform a strict quality control inspection, and securely pack your order.
- Peak Seasons & Sales: During high-volume periods (such as Black Friday, Cyber Monday, or seasonal product launches), processing may take up to 3 to 5 business days. We appreciate your patience as we ensure every stitch is perfect.
- Order Cut-Off Time: Orders placed after 2:00 PM (MST) on Friday or during the weekend will begin processing on the following Monday morning.
2. Shipping Methods, Timelines & Costs
We partner with reliable global and domestic couriers (including DHL, FedEx, UPS, and USPS) to offer the best shipping solutions.
Domestic Shipping (Within the United States)
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Standard Shipping:
- Cost: FREE on all orders over $75.00 USD (Otherwise, a flat rate of $6.99 USD applies).
- Delivery Time: 5 to 8 business days after leaving our facility.
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Expedited Shipping:
- Cost: Calculated at checkout based on package weight and destination.
- Delivery Time: 2 to 4 business days.
International Shipping (Rest of the World)
We proudly ship to over 50 countries worldwide, including Canada, the UK, Europe, Australia, and parts of Asia.
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International Standard Shipping:
- Cost: FREE on all international orders over $150.00 USD (Otherwise, a flat rate of $12.99 USD applies).
- Delivery Time: 7 to 15 business days (Depending on destination and local customs processing speeds).
3. Order Tracking (How to Follow Your Package)
Once your package is handed over to the shipping carrier, you will receive an automatic Shipping Confirmation Email containing your unique tracking number and a link to trace your delivery.
- Please allow 24 to 48 hours for the tracking information to update on the carrier's network system.
- You can also track your package directly on our website via our dedicated "Track Your Order" page.
4. Customs, Duties & Import Taxes
- For US Customers: There are no hidden customs fees or duties for shipments delivered within the United States.
- For International Customers: Orders shipped outside the United States may be subject to local import taxes, customs duties, and fees levied by the destination country.
- These charges are not included in our product prices or shipping fees and are the sole responsibility of the recipient. Because customs policies vary widely from country to country, we recommend contacting your local customs office for specific details before placing your order.
5. Shipping Address Changes & Corrections
- Please double-check your shipping address during checkout. We are only able to make changes to your shipping address if your order has not yet been processed or shipped.
- If you spot a mistake in your address, please email us immediately at service@vanguardcart.com with the subject line
- VanguardCart is not responsible for lost packages or delivery delays caused by incorrect or incomplete shipping addresses provided by the customer.
6. Delayed, Lost, or Stolen Packages
While we do everything in our power to ensure on-time delivery, rare delays can occur due to severe weather, customs holding, or carrier logistical bottlenecks.
- If your package is marked as "Delivered" but you cannot find it, please check with your neighbors, building management, or contact your local post office branch first.
- If your tracking status has not updated for more than 7 business days, please reach out to us at service@vanguardcart.com so we can initiate an official investigation with the courier on your behalf.
7. Contact Us
If you have any remaining questions or need specific delivery arrangements, our friendly customer support team is always ready to assist you:
- Email: service@vanguardcart.com
- Corporate Address: 755 S DEXTER ST, DENVER, CO 80246, United States
- Website: vanguardcart.com